Frequently Asked Questions — الأسئلة الشائعة

Gebnalk (جیبنلك) is an Egyptian e-commerce brand specialising in custom UV-printed phone cases, Magic Mask 3D covers, AirPods cases, PopSockets, 3D LED night light boxes, and premium mobile accessories. The name means “We’ll get it for you” in Egyptian Arabic. All orders are delivered cash on delivery (COD) to all Egyptian governorates.

UV printing uses ultraviolet light to cure ink directly onto the phone case surface, producing vibrant, photographic-quality prints that are scratch-resistant, fade-resistant, and permanently bonded to the material. Unlike heat-transfer printing, the design will not peel or crack with normal use.

Cases are available for all iPhone models from iPhone 7 to iPhone 15 Pro Max (including Plus, Pro, and Pro Max variants), and for Samsung Galaxy S and A series. Contact us if you don’t see your model.

Yes. Select the “Custom Phone Case” product, choose your phone model, and upload your design or photo. Our team will print it exactly as submitted.

Magic Mask 3D covers have a raised design and black edges  for a tactile 3D feel. Available in designs like Stitch, Mandala, Evil Eye, Butterflies, and Harry Potter.

A bedside lamp and decorative gift item. A 3D LED-lit acrylic panel with designs including anime, space, Palestine, and moon landscapes. Powered via USB, produces a warm ambient glow. Perfect as a gift.

1. Browse gebnalk.store and choose your product and phone model. 2. Add to cart and complete your details at checkout. 3. The Gebnalk team contacts you within 3 days to confirm. 4. Your case is printed. 5. Delivered to your door — pay cash on delivery.

Cash on Delivery (COD) only — دفع عند الاستلام. No online payment or prepayment required.

Yes — all governorates including Cairo, Alexandria, Giza, and every other city and region across Egypt.

3 days for print production after order confirmation, plus shipping time to your governorate. Total: approximately 5–8 business days from confirmation.

Yes — cancellation is possible during the 3-day confirmation window, before printing begins. Once printed, cancellation is not possible as the case is custom-produced.

Currently Gebnalk ships within Egypt only. International shipping is not available at this time.

40+ designs including the Madinah & Ka’bah series (Masjid An-Nabawi, Ka’bah Door, Light Over Madinah), Islamic phrases (Tawakkul, El-Sabr, Ma’a El Osr Yosr, Istighfar, Sal Al’a Mohamed, El-Hamd, El-Rezq, Sawf Yara), Arabian horse art, and Ramadan designs.

Yes — multiple designs for both clubs. Al Ahly: El Ahly cover, Club of the Century, Al Ahly AirPods case. Zamalek: 1911 Zamalek, Zamalek SC, Zamalek AirPods case.

Yes. Full Demon Slayer collection (Nezuko, Tanjiro, Zenitsu, Yoriichi, Rengoku), Harry Potter / Hogwarts series, plus Stitch, Tom & Jerry, Rapunzel, Zootopia, and more.

Yes. BMW (M Stripe, M Race Car, M3 E30, Vintage Race Car), Porsche (911, GT3 RS, Black GT3, Blue Porsche, 911 Red Stripe), and Dodge Challenger.

Avoid prolonged direct sunlight. Clean with a dry or slightly damp soft cloth. Avoid harsh chemicals. The UV print is scratch-resistant under normal use and will not peel or fade.